A global oil and gas leader faced massive challenges — outdated systems, fragmented data, and slow processes that hindered decision-making. With operations in 13 countries, it needed a transformation to meet competitive demands and streamline complexity.
The solution? GEP SMART — an AI-powered, cloud-native procurement platform designed to simplify processes, unify data, and empower teams.
But this solution wasn’t just about technology; it was about rethinking how procurement works. Listen to this podcast to discover how GEP SMART provided the foundation for a modernized approach to procurement.
What You'll Hear:
- Actionable strategies for modernizing procurement operations.
- Insights into leveraging mobile and offline solutions for efficiency.
- How digital transformation fosters a culture of continuous improvement.
PODCAST SUMMARY
A large oil and gas company recently transformed its procurement operations using GEP SMART, achieving remarkable efficiency gains and business improvements. This case study highlights the challenges faced, the solutions implemented, and the outcomes of this digital transformation.
The Problem: Outdated Systems and Fragmented Operations
Operating in 13 countries, this company struggled with outdated procurement systems and scattered data, which slowed processes to a crawl. Procurement, though less glamorous than drilling rigs or pipelines, plays a critical role in ensuring smooth operations. Their existing setup involved archaic technology that made even routine tasks cumbersome, further complicated by the complexity of managing procurement across diverse regulatory environments and operational practices.
The Solution: GEP SMART as a Game-Changer
Recognizing the need for a comprehensive solution, the company selected GEP SMART, a procurement platform capable of integrating global operations and streamlining processes. GEP SMART acted as a “universal translator,” harmonizing various procurement practices (or “dialects”) across their international operations. The platform’s ability to centralize data, improve accuracy, and enhance user accessibility made it the ideal choice.
Implementation: A Structured Approach to Change
This transformation was no simple plug-and-play exercise. The company undertook a detailed self-assessment to understand their existing processes and identify inefficiencies. Armed with this insight, they developed a tailored roadmap, or “core operating model,” to guide the integration of GEP SMART into every aspect of their business.
An essential part of this transition was involving suppliers early in the process. Transparent communication and user-friendly features, such as self-service portals, ensured that suppliers could seamlessly adapt to the new system. To address accessibility challenges, especially in remote field operations, the company also deployed mobile solutions, enabling offline access to essential procurement functionalities.
Results: Immediate and Long-Term Impact
The results of this transformation were astonishing. On the first day alone, the company exceeded 85% of its performance targets. Data migration was executed with a 98% accuracy rate, a testament to the meticulous planning and execution. Beyond these metrics, the platform delivered significant improvements:
- Operational Efficiency: Teams shifted focus from manual, time-consuming tasks to strategic initiatives that added value.
- Global Visibility: GEP SMART provided a single source of truth for procurement data, enabling real-time insights and informed decision-making.
- Cost Optimization: Enhanced transparency helped identify bottlenecks and optimize spending.
Moreover, the transformation had a ripple effect, fostering collaboration across departments and driving cultural change within the organization. Employees, freed from the drudgery of spreadsheets, embraced their roles with renewed focus on strategic, impactful work.
Sustaining Success: Continuous Evolution
The company recognized that digital transformation is an ongoing journey. They established dedicated internal teams to maintain data quality, oversee system optimization, and train staff to maximize the platform’s potential. This commitment to continuous improvement ensured that the benefits of GEP SMART would endure.
Key Takeaways for Other Organizations
The lessons from this case extend beyond the oil and gas industry:
- Start with Vision: Understand your processes and identify areas for improvement.
- Engage Stakeholders: Ensure buy-in from employees and partners to smooth transitions.
- Invest in Training: Equip your team with the skills to leverage new tools effectively.
- Think Long-Term: Treat digital transformation as an evolving process rather than a one-time project.
In conclusion, this company’s success story demonstrates the transformative power of aligning technology with a clear vision and robust execution. By adopting GEP SMART, they not only streamlined procurement but also redefined their operational culture, setting a benchmark for digital transformation in any industry.
