Gone are the days of juggling emails and spreadsheets to manage procurement and supply chain requests. GEP ASSIST revolutionizes request management with its centralized platform, automated workflows and AI-powered tracking.
This flexible, low-code, AI-powered platform enables real-time visibility, faster communication, and improved response times, transforming request management with advanced automation. Its self-service capabilities allows requestors to independently submit and track their requests, driving faster issue resolutions.
The GEP ASSIST Advantage
Improve transparency and accountability, enhance collaboration, speed up response time and streamline operations with GEP ASSIST.
Increased Request Visibility
GEP ASSIST offers real-time visibility into requests, including time logs and milestones, enabling users to track progress and identify potential bottlenecks.
Customizable User Controls
You can tailor permissions based on roles. Users can create and close tickets, managers can approve or reject them, and agents can efficiently resolve issues.
Enhanced Ticket Content
Users can add rich media content (e.g., images, PDFs, and office documents) to tickets, providing agents with the details and context needed for quick resolution.
Automated Workflows
Automated workflows enable efficient triage of tickets, routing and escalation based on predefined rules. It streamlines processes, reduces manual effort, and speeds up issue resolution.
Low-Code Flexibility
GEP ASSIST's low-code platform allows users to create and customize solutions without complex coding, boosting efficiency and reducing reliance on IT teams.
Centralized Request Management
All requests are managed through a single platform, eliminating the need for multiple tools and spreadsheets. GEP ASSIST ensures seamless tracking and consolidation of data.
Top Rated by Real Users
4.4 rating
4.4 rating
4.4 rating
