Cost to serve is an analytical framework used to assess the true cost of meeting customer requirements. The broader objective of determining this cost is to streamline supply chain planning and decision-making to cost-effectively meet customer demand.
A business can use the insights generated in this process to identify — and segment — its customers and products based on profitability. When leaders have a clear understanding of which products and consumers are not profitable, they can better focus business efforts and develop strategies to improve profitability and address the underlying issues.
GEP SMART is an AI-powered, cloud-native source-to-pay platform for direct and indirect procurement. GEP SMART offers comprehensive source-to-pay functionality in one user-friendly platform, inclusive of spend analysis, sourcing, contract management, supplier management, procure-to-pay, savings project management and savings tracking, invoicing and other related functionalities.
GEP NEXXE is a unified and comprehensive supply chain platform that provides end-to-end planning, visibility, execution and collaboration capabilities for today’s complex, global supply chains. Built on a foundation of data, artificial intelligence and cognitive technologies, GEP NEXXE helps enterprises digitally transform their supply chains and turn them into a competitive advantage.