March 22, 2024 | Supplier Management Technology
Supplier relationships are crucial for supply chain resilience. Yet, managing them remains complex and risky due to reliance on manual processes.
Without artificial intelligence, procurement teams face a lack of insights, making it challenging to identify vendors, monitor risks, and nurture partnerships effectively. The lack of AI results in piecemeal analysis of financial data, data from past and current events, etc.
This gap poses real downstream risks, such as disruptions at vendor facilities, ethical breaches, or delayed deliveries due to misaligned production schedules.
Annual losses occur from bloated contracts, unchecked price hikes and unoptimized supplier bases signed without data-driven rigor.
Moreover, overdependence on legacy processes erodes operational resilience, highlighting the need for AI-powered transformation in supplier management.
Innovations in artificial intelligence now provide a sophisticated suite of technologies to transform how supply chains source, evaluate, onboard and manage supplier partnerships across the entire lifecycle.
Here’s how AI superpowers supplier strategies:
AI-based supplier identification taps into an interconnected web of rich datasets — financial filings, customs records, voluntary sustainability disclosures, real-time news sentiment analysis and more — to create holistic supplier profiles. Advanced machine learning algorithms benchmark capabilities, category expertise, certifications, production capacity, credit health, transport networks and past performance to scientifically determine suitability. Rather than relying on partial information and guesswork, procurement teams now have data-driven precision in identifying optimal suppliers.
Once supplier partnerships are in place, continuous risk monitoring forms the foundation of resilience. AI enables this by tracking thousands of data points through automated web crawling, natural language processing and graph databases.
Key risk parameters such as financial health, reputation, regulatory shifts or ownership changes are monitored real-time. Coupled with analysis of internal incident reports, corrective actions and audit findings, AI systems can predict supplier-related disruptions months in advance. This allows risk mitigation through closer relationship management.
Also Read: How AI Can Help Procurement Find and Validate New Suppliers
AI is also driving a shift from reactive to proactive management of supplier relationships through prescriptive analytics.
This entails applying advanced machine learning algorithms to historical data like invoices, performance scorecards, contracts, and correspondence to determine concentration risk, price variability risk, order volume variability risk and category contribution of each partnership.
These insights allow procurement teams to strategically focus improvement efforts on certain relationships to strengthen the health of the overall supply chain.
Arming suppliers with better demand visibility facilitates alignment of their production schedules and capacity planning with the buying organization.
AI enables this through predictive analytics, synthesizing data like past purchase volumes, upcoming product launch schedules, production and sales forecasts, inventory targets and channel demand signals.
This creates detailed projections of required quantities of materials, components and services from each supplier. Suppliers receive the right demand visibility to optimize their planning cycles.
Finally, AI is driving end-to-end transaction automation — eliminating manual procurement tasks through intelligent chatbots, digitized workflows and standardized contracts.
Natural language processing and optical character recognition ingest complex product, pricing and delivery specifications to auto-generate compliant purchase orders and master supply agreements. This allows procurement teams to focus their efforts on the most strategic aspects of supplier relationship management.
AI introduces interconnected intelligence, automation and insights across the supplier lifecycle — from identification through risk monitoring, relationship management and transaction processing. This evolution unlocks substantial total value for procurement organizations and supply chain resilience.
Here's how GEP can help businesses leverage AI for supplier strategies.